House of Fraser apologises after cancelling all online orders | ITV News

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Опубликовано 17 августа 2018, 21:36
House of Fraser has apologised to customers after cancelling all orders placed online.

The beleaguered retailer, said it had wiped all orders that had not already been sent to customers and would be issuing refunds.

The move comes after the chain’s website was taken offline amid complaints from customers about delayed deliveries since Mike Ashley's Sports Direct struck a deal to acquire the company.

The issue reportedly stemmed from a dispute involving employees at a key warehouse.

House of Fraser said on Thursday that it had seen “significant delays” with delivering online orders.

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